Dealing with retailers can be a challenge sometimes. Have you ever gone into Canadian Tire for a Bargain, only to learn they have no inventory of said bargain. Or the shoe store that won’t give you your money back but only give a credit?
Well, sometimes you can have a really positive experience. We needed a new lampshade for a floor lamp since someone had knocked the lamp over and destroyed the shade. Two guesses who was the culprit. A search of all the suspect stores in Oceanside and Nanaimo (Home Depot, Lowes, Home Sense) plus a couple of lighting stores turned up nothing appropriate.
Then I remembered my favourite girl had ordered shades from the VICTORIA LAMPSHADE Company. They have stores in Victoria and Vancouver. I found their website, sent them a photo of the old shade with the dimensions and asked if they could duplicate it. Their reply was speedy with the news that they could comply. They quoted the price and delivery time and today said shade arrived. It is exactly what I wanted. Top quality product with friendly and efficient service. No wonder they have stayed in business since 1969. I dealt with Allison, the owner, who was as pleasant and efficient as can be.
We would certainly recommend Victoria Lampshade Company. If you are in Victoria you can find the store at 428 Burnside Road East. Phone them at 250-383-1544.
Or check out their website at http://victorialampshade.com